Refund policy

How do I return an item?

Business Name: Fischer & Müller Einrichtungen
Website: www.fischer-mueller.de
Phone: +49 30 60265601
Email: mail@fischer-mueller.de
Address: Kolberger Pl. 4, 14199 Berlin, Germany
Registration number: HRB 160436 B OR DEF1103R.HRB160436B
District Court: 14057 Berlin

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Returns

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return your item(s) within 30 days from the date of delivery.

To be eligible for a return:

• Items must be unused, in the same condition that you received them, and in the original packaging.

• Proof of purchase (invoice or receipt) is required.

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Refunds

Once your return is received and inspected, we will notify you via email regarding the status of your refund.

• Approved refunds will be processed within 7 business days.

• Refunds will be issued to your original method of payment.

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Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at mail@fischer-mueller.de.

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Shipping Costs

• Customers are responsible for the cost of return shipping.

• Shipping costs are non-refundable.

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How to Start a Return

To initiate a return, please contact us at:
📧 mail@fischer-mueller.de or ☎️ +49 30 60265601

We will provide you with the return shipping instructions.